Contact Center Management Services

DeoGracia InfoTech now offers a multi-channel communication software solution for live help, live support, visitor tracking, proactive sales and Email Management that includes both a hosted chat and talk option under the name DG Contact Center.

Get Personal. Get Profit.

DG Contact Center gives your customers the freedom to connect to your company representatives and have their questions answered instantly by clicking on a live chat button embedded in your web site.
Your staff also has the extra advantage of monitoring the browsing pattern of every visitor to your site and retrieve information with regard to the city and country the visitors are coming from. This gives them an edge when dealing with your customers – increasing brand value and retaining customer loyalty.

By using our DG Contact Center software on your website you get the following benefits:
 

  • An excellent support system on your site.
  • Increase your sales
  • Monitor you websites
  • Create happy customers thanks to the instant response to their queries.
  • An in-depth knowledge of your customers.
Why us?

DeoGracia's ideals are based on making life easier, efficient and effective. And that is why we have taken over the live chat systems and refined it in such a way that "complexity" is synonymous with "simplicity" with our new and improved Contact Center management systems.

We also give you a variety of options customized to suit your company's need, because we understand that every organization is not the same then why use the same software?

Customization is what we offer you at no extra cost.

You also have the option to outsource all your customer care and tech support to our skilled personnel at DG Contact Center, who will be trained to understand the protocols followed by your company when it comes to customer care.


Who benefits?

The DG Contact Center software can benefit almost all businesses with an online presence. This software empowers your staff and you to have a direct communication channel with your prospective and existing customers. For large scale companies spread across the globe it also gives you a channel for corporate communications within your company network.
Some of the industries that have gained by using the online communications software –
Airlines, travel & tourism, insurance, universities, government organizations, e-commerce stores, hospitals and so many more.

Interested in partnering with us or becoming marketing agents?
CONTACT US now! We are available live 24x7 on our website.